Product & Billing Inquiries:
For questions about products we carry, if you need help finding an item,
questions about charges we have placed against your account, or for the status of a refund, please contact
firstname.lastname@example.orgDownload Credit Card Authorization Form
For some international or big amount of orders will be requested for Credit Card Authorization form.
Order Status Questions & Product Returns:
Please submit all questions related to the status of an existing domestic order or order cancellation requests to
We ship from California and the standard shipping (domestic ground) will usually takes about 5-7 days.
We do have 3day, 2nd day and next day (overnight shipping). Please refer to the shipping policy.
International shipping takes 7-10 days.
for more question : FAQ
Phone: 213-749-7507 (Spanish,Korean)
1200 Santee St. #505, Los Angeles, CA 90015
To better serve you, Customer Service Representatives are available to assist you at: 1-213-749-7103,
2012 Holiday Schedule:
Monday ~ Friday 10 AM to 6 PM PST.
*The Customer Service will be closed on Holidays.
- Memorial Day - May 28, 2012
- Independence Day - July 4, 2012
- Labor Day - Sept 3, 2012
- Thanksgiving Day - November 22, 2012
- Day after Thanksgiving (Observed) - November 23, 2012
- Christmas Day - December 25, 2012
- New Year's Day - December 26, 2012 ~ January 2, 2013